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Privacy Policy

Aspire Tutoring Services Pty Ltd

Effective Date: 2/02/2026

 

1. Introduction

Aspire Tutoring Services Pty Ltd (“we”, “our”, or “us”) is committed to protecting the privacy of visitors to our website, students, parents, and tutor applicants. This Privacy Policy explains how our website collects, uses, discloses, processes, and manages personal information, and outlines the measures we implement to safeguard that information.

We operate in Australia and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Different jurisdictions may impose different legal requirements. You are responsible for understanding the privacy laws applicable in your location.

 

2. Information We Collect

A. Information from Parents and Students

We may collect:

  • Parent or guardian name

  • Student name

  • Email address

  • Phone number

  • Residential address

  • School year level and subject requirements

  • Academic goals or learning needs

  • Billing and payment information

 

B. Information from Tutor Applicants

When individuals apply to become a tutor through our website, we may collect:

  • Full name

  • Contact details

  • Resume/CV

  • Educational background

  • Employment history

  • ABN and other business identification details 

  • Qualifications and certifications

  • Working With Children Check details (where applicable)

  • Identification documents (if required during onboarding)

 

C. Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of access

  • Cookies and analytics data

 

3. How We Collect Information

We collect personal information when you:

  • Submit an enquiry form

  • Complete an enrolment form

  • Apply to become a tutor

  • Contact us via the website

  • Book tutoring services

  • Make a payment

  • Browse our website (via cookies or analytics tools)

Information is collected directly from you or automatically through website technologies.

 

4. Why We Collect Information

We collect and use personal information to:

  • Provide and manage tutoring services

  • Match students with suitable tutors

  • Assess tutor applications

  • Verify qualifications and suitability of tutors

  • Communicate regarding lessons, applications, or scheduling

  • Process payments and invoices

  • Improve website functionality and services

  • Comply with legal and regulatory obligations

We only collect information that is reasonably necessary for our business operations.

 

5. Sharing of Information

We may disclose personal information to:

  • Tutors engaged as independent contractors (for service delivery purposes)

  • Payment processors

  • Website hosting and IT service providers

  • Professional advisers (such as accountants or legal advisers)

  • Government authorities where required by law

Tutor applicant information is used solely for recruitment and onboarding purposes and is not disclosed externally unless required by law. We do not sell or trade personal information.

 

6. Minors’ Information

As our services are provided to students under 18 years of age:

  • Student information is collected with the consent of a parent or legal guardian.

  • We limit data collection to what is reasonably necessary for educational purposes.

  • Access to student information is restricted to authorised personnel and relevant tutors.

 

7. Data Protection Measures

We implement reasonable administrative, technical, and physical safeguards to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Security measures may include:

  • Secure website hosting

  • Password-protected systems

  • Restricted internal access

  • Secure payment gateways

While we take reasonable precautions, no method of transmission over the internet is completely secure.

 

8. Your Rights

Under Australian privacy law, you may request:

  • Access to the personal information we hold about you

  • Correction of inaccurate or outdated information

  • Investigation of a privacy complaint

Requests can be made using the contact details below. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

 

9. Cookies

Our website may use cookies and analytics tools to enhance user experience and monitor website performance.

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be published on our website.

 

11. Contact Us

Aspire Tutoring Services Pty Ltd

Email: ava@aspiretutoringco.com.au

ABN: 88693449731

Website: Aspire Tutoring Co

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